Association Activities & Benefits

The TTMAC is an association of individuals and companies working in all facets of the hard surface industry.Contractors, suppliers and professionals come together in the association to establish standards and guidelines to make the industry grow and prosper.TTMAC membership provides these members with a wide array of benefits through information sharing, knowledge development, and interaction with other members.Specific benefits for members include numerous publications, access to the TTMAC website, industry recognition and many other advantages.

Exclusive benefits for all TTMAC members include:

Hardsurfaces Magazine

The official magazine of the TTMAC, this colour publication contains articles of interest written by experts in their field.Each issue is distributed free of charge to thousands of architectural and design firms across the country, promoting the hard surface industry.TTMAC members have the opportunity to target their advertising to potential buyers at discounted rates.

On The Surface

This electronic newsletter is published bi-monthly, and distributed to all members and industry players. In this publication, current and future events are reported, and members are kept up-to-date about developments at the association.

TTMAC E-news

This service is provided free of charge to all members via e-mail, informing them of the most up to date happenings in the industry and the association.

Technical Information

The TTMAC has a comprehensive collection of reliable sources of information and knowledge pertaining to the industry.In its library are publications and articles dating back many years plus catalogues from major industry manufacturers.Do you have a question? Find the answer in the library, or one of the TTMAC’s staff can help you find the answer.

Industry Guidelines

The TTMAC publishes guidelines for the installation of Tile, Terrazzo and Stone.The Maintenance and Specification Guides are periodically revised in order to keep them as up to date as possible as the installation technology changes.

Website

The TTMAC’s website is a wealth of information, with contacts and links to useful websites related to our trade.Members’ names are listed on the site for reference by potential clients.

INDUSTRY RECOGNITION

TTMAC members enjoy increased company visibility through the use of the TTMAC logo on their stationery, their place of business, and company vehicles. A Certificate of Membership can be proudly displayed in your corporate offices. Members’ names are listed on the TTMAC website and various publications, distributed to architectural firms across the country; the website directory lists members and their specialties for easy reference. The Hardsurface Awards program highlights the best projects of the year done by TTMAC members, and promotes them to architects and developers across the country. TTMAC membership tells your clients that you’re committed to staying abreast of the most recent developments in the industry, and that you are committed to quality workmanship.

CONTINUING EDUCATION AND PROFESSIONAL DEVELOPMENT

TTMAC members and their employees can keep up to date with the latest installation guidelines and by attending various seminars given by the TTMAC and their members across the country. TTMAC is an approved CEU provider for both architectural and designer associations. Please see the TTMAC Training Courses on this website.

NETWORKING OPPORTUNITIES

TTMAC members have numerous opportunities to meet with the other players in their industry and to solve common problems through member groups and TTMAC events such as Social Night.The annual convention is an ideal location to meet and mingle in an informal relaxed atmosphere, while exchanging ideas and thoughts with others in the trade.

CAREER BENEFITS

TTMAC members have the backing of the association to help them succeed, no matter where they are in their careers.Group Life, Medical and Disability insurance is available to members through the TTMAC.

COMMITTEE PARTICIPATION

TTMAC members are actively encouraged to participate on committees such as Specifications and Technical Research, Ways and Means, Inspections and many more.

ASSOCIATION AFFILIATION

TTMAC members benefit from the affiliation with other worldwide associations such as the National Terrazzo and Mosaic Association (NTMA), the Marble Institute of America (MIA), the Terrazzo Tile and Marble Guild of Ontario (TTMGO) and several other organizations.

ASK THE EXPERTS

TTMAC members have access via e-mail to numerous experts across the country who are committed to the industry, and are willing to share their knowledge and expertise with other members.Ask the Experts puts you in contact with people who are knowledgeable in all facets of the hard surface industry who are available to answer your questions.

INSPECTION SERVICES

The TTMAC provides a no nonsense, unbiased, inspection service to provide solutions to the client who is experiencing installation or product problems.Experts from the Inspection Committee evaluate the situation and make recommendations aimed at resolving the situation to everyone’s satisfaction.

UNIVERSAL FLOOR TESTER

ASTM C627 Designation. testing available in our Toronto laboratory.

COF - COEFFICIENT OF FRICTION SLIP RESISTANCE TEST

DCOF and SCOF testing available using the BOT3000 Tribometer at our Toronto laboratory.

GROUP INSURANCE PROGRAMS

In partnership with the insurance experts at BrokerLink, the TTMAC insurance program provides industry leading coverage, preferred pricing, a claims service guarantee as well as a dedicated service team. In addition to commercial insurance offerings, all TTMAC members and their employees would be eligible for group rates on their home and auto insurance. Contact the office for more information.

Aims and Objective: Mission Statement

• To promote the terrazzo, tile, marble and stone industry
• To increase the use of terrazzo, tile, marble and stone by architects, owners, general contractors and the building industry in general
• To foster the interest and general welfare of those engaged in the terrazzo, tile, marble and stone industry
• To obtain, disseminate and and exchange, among the members, accurate information regarding all matters conducive to the improvement of conditions within the industry
• To promote harmony in the relations between employer and employee in the industry and, so far as it may be possible, uniformity in the basis of employment
• To promote friendly relations among those engaged in the industry and, in general, to do all things necessary and proper to carry out the foregoing purposes

Members Code of Ethics / Conduct Policy

Terrazzo, Tile and Marble Association of Canada (TTMAC) Directors, Consultants, Sub-Contractors, Employees or anyone acting on behalf of the TTMAC ( herein called the Representative) are required to comply with the Code of Ethics as established and amended from time to time by the Board of Directors.

In the fulfillment of this critical role, the TTMAC’s core values include public service, excellence, creativity and teamwork.  In keeping with these core values, many people with diverse talents and perspectives work together to deliver industry services of the highest possible standards.

Statement of Individual Values

Integrity, Fairness, Respect, Compliance with Laws, Avoiding/Managing Conflicts of Interest

All representatives of TTMAC are expected to adhere to the highest ethical standards in the performance of their duties to foster an environment of integrity, respect and trust and to preserve and enhance the TTMAC’sreputation.  The values of integrity, honesty, fairness and respect are essential to create and maintain a workplace that is characterized by civility, professionalism, tolerance, dignity, and freedom from discrimination or harassment.  Compliance with both the letter and the spirit of the law, the exercise of good judgment in avoiding or dealing with conflicts of interest, the protection of privacy, and maintaining confidentiality are further elements that are critical to achieving the TTMAC’s goals in this regard.

This Code of Conduct is intended to offer a broad range of guidance about the standards of integrity and business conduct, but no code can address every situation that individuals may encounter.  For this reason, this Code does not relieve representatives of the responsibility and accountability to exercise good judgment and, in circumstances where they are unsure as to the proper course of action, to seek guidance from others.

Compliance with Laws

Representatives need to be aware of and comply with both the letter and the spirit of the laws and regulations that affect how they do their jobs.  The reputation of the TTMAC depends upon its representatives’ commitment and ability to fulfill this responsibility.  The TTMAC is fully committed to complying with all legal requirements applicable to the TTMAC’s business

Compliance with TTMAC Policies

Representatives must be familiar with the corporate policy framework that guides and governs their behavior in the performance of their day-to-day activities and conduct themselves in a manner consistent with those policies and this Code of Conduct.

The corporate policy framework at TTMAC sets out the requirements and guidelines for representatives in a number of subject areas covering topics dealing with Human Resources, Finance, Information Technology, and Programming, to name a few.

Representatives are expected to review and consult these policies as required in order to ensure their compliance with policy provisions.

Failure by a representative to comply with the provisions of any TTMAC Policy may result in disciplinary action against the representative, up to and including, immediate dismissal.

Respect in the Workplace

TTMAC is committed to promoting a workplace that reflects the values of respect, dignity, professionalism, tolerance, equity and diversity

This means that:

• Every representative must behave in a respectful and professional manner in all dealings related to their position, whether dealing with other representatives, members, consultants, or members of the public.  Behavior that is disrespectful, offensive, intimidating or humiliating, intentional or otherwise, will not be tolerated.  Behavior of this nature not only demeans others, but also threatens TTMAC’s ability to build a workplace where everyone can feel safe, comfortable and able to produce their best work.
• Discrimination and harassment will not be tolerated in any form against or from any group or individual – fellow members, employees, suppliers, job applicants or members of the public – including discrimination on the basis of race, color, religion, national or ethnic origin, age, gender, sexual orientation, marital status, physical or mental disability, or a criminal offence for which a pardon has been granted.
• Representatives and Members of the Association are required to promote and support an inclusive work environment, one in which individuals are accorded equity in employment processes, procedures and practices.

Privacy

TTMAC is committed to controlling the collection, use, and disclosure of personal information in accordance with all requirements set out in the Personal Information Protection and Electronic Documents Act.  Employees, who collect, maintain and/or use personal information, are responsible for complying in all respects with the corporate policy and procedures governing the collection, use and disclosure of this information.

Protection and Use of TTMAC Property

Representatives should not use TTMAC property or assets for anything other than legitimate TTMAC business purposes.  Representatives  are expected to take good care of TTMAC property and not expose it to loss, damage, misuse or theft.

Protection and Use of Information Technology Assets

Representatives have an obligation to protect and use TTMAC’s IT Assets responsibly, in conformity with applicable federal and provincial laws, for the purpose of their work, and to take reasonable steps to safeguard these assets from damage, loss or theft.

Representatives are provided with access to TTMAC’s IT Assets for business use and for the purpose of performing job-related activities.  Although some limited personal use will be tolerated, it is subject to TTMAC Policy and must not interfere with or detract from representatives' assigned tasks.

Dealing with Conflicts of Interest

Representatives are expected to adhere to the highest ethical standards with respect to conflicts of interest, outside activities, the acceptance of gifts and hospitality, and in all dealings related to their position with the Association.  Representatives must ensure, to the extent possible, that their personal interests do not come into conflict with those of the Association.  If a conflict does arise, it must be resolved in favor of the best interests of the Association.

This means that:

• Representatives are required to perform their duties and arrange their private affairs in a manner that will prevent actual, apparent or potential conflicts of interest from arising.
• Representatives are expected to act in a manner that will bear the closest public scrutiny in all dealings related to the Association or their responsibilities as employees.
• Representatives should not knowingly take advantage of, or benefit from, information that is obtained in the course of their official duties and that is not generally available to the public.
• Representatives should not accept gifts, hospitality or other benefits that may have an actual, apparent or potential influence on their objectivity in carrying out their official duties or that may place them under an obligation to the donor.

Protection of the Environment

TTMAC is committed both to the protection of the environment and to the principle of sustainable development – meeting the needs of the present without compromising the ability of future generations to meet their needs.  Representatives are required to conduct their functions and activities in an environmentally responsible manner and in accordance with the principles set out in the Environmental Policy.

Health and Safety in the Workplace

TTMAC is committed to the health, safety and well-being of its representatives. Officers and managers must take reasonable precautions to provide and maintain a healthy and safe workplace.

Representatives must contribute to the safety of their work environment by complying with all safety directives and objectives of management and by taking all reasonable and necessary precautions to ensure their own safety and health and that of other persons affected by their work.

Official Languages

All representatives must support the Association's commitment to meeting its obligations under the Official Languages Act.

Representatives must respect the right of other employees to work in the official language of their choice in all fully and partially bilingual locations.  Representatives must also ensure that members of the public are able to communicate with the Association in both official languages in all designated significant demand offices.

Representatives must support the development and maintenance of the required bilingual capability in the Association through appropriate recruiting and selection processes.

Reporting of Wrongdoings

In the event that an representative becomes aware of a serious breach of this Code of Conduct, or any other wrongdoing or illegal activity in the workplace, he/she has, by virtue of the duty of loyalty owed by representatives to their Association, a responsibility to report that wrongdoing.  Furthermore, a representative who, in good faith, reports any serious breach or other wrong doing is protected from reprisals for so doing. Representative reporting of wrongdoings are to be directed to the TTMAC Executive.