Do you need employees to be knowledgable when dealing with customers?
TILEOLOGY / Wednesday, April 11 2007
Here's what has been said by those who have attended the Tileology seminar:
"Highly recommended to everyone selling tiles - I've been in this field for 9 years and I learned a lot..."
"Excellent, very, very well done"
"The language was very clear and easy to understand, with plenty of visual backup"
History
of Tile
Impact of the phases of tile
in history:
Classic
Industrial
Revolution
High
tech phase
Manufacturing
processes and standards:
Calibration
Dye lots
Variation in
tile
Types of tile:
Extruded, dust
pressed
Glazed, unglazed,
single and double fired
Wall, floor,
stonegres and porcelain
Tile Selection
Allow form to follow
function; qualifying the right tile choice
PEI, Coefficient of
Friction, Water Absorption %
Key information on
all types of porcelain tile
Porcelain truths and
myths and installation specification
Environmental
Story
Key benefits of ceramic tile
Sustainable design
Air Quality
issues
Conclusion
Summary
of topics and key points
General observations
Concluding
statements
Curriculum by Professional
Attention to Tile Installations - patti
Seminar coach: Patti Fasan
TIME
Seminar starts: 8:30 AM - 4:30 PM.
Lunch and coffee will be provided.
LOCATION
108 - 3650 Bonneville Place, Burnaby
DIRECTIONS
From Lougheed Hwy. turn south onto Brighton at the Production Way/SFU
skytrain station then turn left at Government. Costco is on your left.
Bonneville is the first street east of Brighton. Turn left just before
the end of the cul-de-sac.
There is some parking in front of the Association, alternatively, parking is available a few feet to the west behind Costco.
We are accessible from the Production Way/SFU Skytrain station. Allow 5 minutes to walk from the Skytrain station.
FEE
$212 for members of the Terrazzo, Tile & Marble Association of
Canada,
$265 for non-members. (prices include GST)
PAYMENT
Visa or cheque. Members can be invoiced.
E-mail: jim@ttmac.com
Fax: 604.294.2406
Tel: 604.294.6885
Mail: 108 - 3650 Bonneville Place, Burnaby, BC V3N 4T7